Return and exchange policy
We are committed to ensuring the best quality product to our respected customers. Our return and exchange policy are as below:
- a) All sales are final and non-refundable.
- b) We do not offer any return or refund. However, we might consider the exchange of a product if there is any mistake, defect or size issue.
- c) Exchange of product depends upon management discretion and condition of a delivered product.
- d) It is mandatory for a customer to notify exchange query through our official email address infoNigahsOfficial@gmail.com along with the attached receipt.
- e) We entertain the customer exchange query only if notified within 24 hours of receiving the order.
- f) Our customer service department will promptly respond to a customer query within 48 hours of receiving the email.
- g) The product can be exchanged with another requested product if it will be available in our stock.
- h) We guarantee the quality of our product. Our quality control department will ensure quality of the product before dispatching to our customer.